Consumer Protection

The Consumer Protection Unit investigates and prosecutes cases against businesses and individuals for unlawful business practices, false advertising, and other violations of law.  Whether the case is filed as a criminal complaint or as a civil action, the district attorney assigned to the case represents the People of the State of California, not any individual consumer.

The Consumer Mediation Unit is a service provided by the District Attorney's Office to assist consumers and businesses in resolving their differences through informal mediation.

Learn more about the Consumer Protection Unit​​​​

Contact Us

Consumer Mediation Services
70 West Hedding Street
West Wing
San Jose, CA 95110

Phone: (408) 792-2880
Email:  [email protected]​​

Mode of transportation
70 West Hedding Street, West Wing, San Jose, CA 95110

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