Consumer protection
The Consumer Protection Unit investigates and prosecutes cases against businesses and individuals for unlawful business practices, false advertising, and other violations of law. Whether the case is filed as a criminal complaint or as a civil action, the district attorney assigned to the case represents the People of the State of California, not any individual consumer.
The Consumer Mediation Unit is a service provided by the District Attorney's Office to assist consumers and businesses in resolving their differences through informal mediation.
